State Farm® Insurance Agent Scott Gentes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
E T
October 3, 2024
5
out of
5
rating by E T
"Absolutely the best insurance agency I've ever used. I couldn't reach the claims department. After the 7th time being on hold for up to 30 minutes, I stopped by the office and Alexis sent an email to " someone " and I received a call within 2 hours of stopping by. Thank you Alexis I've had nothing but excellent service from Scott's employees. Highly recommend 👌"
We responded:
"Hello Eric, thank you for the 5-stars and great feedback. First, I'm sorry you had such a hard time reaching the claims department, but am happy Alexis was able to help. We are looking forward to serving you for many years to come. Thank you again for choosing State Farm and our Agency!"
Gabriel Magana
August 24, 2024
5
out of
5
rating by Gabriel Magana
"They were Amazing. Took care of me quickly while also making sure I understood everything as well. 10/10 recommend"
We responded:
"Gabriel, thank you for the 5-stars and kinds words. It was great working with you on your insurance needs. Looking forward to working with you for many years to come. Thanks again!"
Karen Munjoy
July 26, 2024
5
out of
5
rating by Karen Munjoy
"Friendly and very helpful company. Quick response time and found me the best price."
We responded:
"Karen, thank you for your kind words and the 5-stars. We appreciate your business with State Farm and our Agency. Also, we are looking forward to serving you for many years to come! Thanks again!"
Kurt Horton
July 15, 2024
5
out of
5
rating by Kurt Horton
"Great experience setting up new policy's. Michael is very knowledgeable at what he does, and also saved me a small ton of money by switching to state farm for all my insurance needs. Definitely recommended!"
We responded:
"Kurt, thank you for taking the time to leave us this great review. Also, thank you for the shout out to Michael for doing a good job for you. He certainly is very knowledgeable and we are lucky to have him. We are looking forward to providing you with excellent service for many years to come. Thank you again for choosing State Farm and our Agency!"
lani mallek
July 2, 2024
5
out of
5
rating by lani mallek
"Scott Gentes State Farm Agency Excellent!. My customer service rep was Michael A. Vento, and his service was unmatched! I was in between home & car insurance companies and had a lot of anxiety making the switch. He made it fast, simple, and answered all my questions. If only I hadn't taken so long to make the switch—I now pay $500 less a year for home and car insurance!! Could not be happier, thank you again"
We responded:
"Lani, thank you so much for your kind words. Also, I appreciate your recognition of Mike. We think he is great and are happy to have you acknowledge him as well. In addition, we are looking forward to providing you with excellent service for many years to come. Thanks again!"
Tom
June 6, 2024
5
out of
5
rating by Tom
"I’ve had the pleasure of working with Scott and his team for a few years. They are absolutely amazing to work with! They clearly explain all the coverages that my family needs. So grateful that they are able to assist us with our car insurance, homeowner insurance, and life insurance policies!"
We responded:
"Tom, thanks so much for your kind review. We are more than happy to assist you with all of your car, homeowners, and life insurance needs. We are also looking forward to providing you with the best service we can for many years to come. Thanks again. "
Cathy Chandler
May 16, 2024
5
out of
5
rating by Cathy Chandler
"I have had state farm ins for years. The past few years my agent was horrible. So I switched agents and I'm so glad I did. Scott Gentes is the first agent that has ever reached out to me to schedule an appointment to go over my insurance coverage and just get to know me. He explained line by line what each item meant and what was or wasn't covered. He took the time to look into ever option of saving money and still have great coverage."
We responded:
"Cathy, thanks so much for this thoughtful review. We really appreciate your business and the fact that you took time to give us this feedback. We are looking forward to providing you with the best possible service we can for many years to come! "
Argelia cons
May 16, 2024
5
out of
5
rating by Argelia cons
"Amazing service from the office. Best agent in town!"
We responded:
"Thank you for the amazing review! We appreciate your business and look forward to serving your insurance needs for many years to come! "
Argelia Ascencio-galvez
May 14, 2024
5
out of
5
rating by Argelia Ascencio-galvez
"Scott and Felicia are so amazing! Very knowledgeable and caring. They take their time and thoroughly explain processes and benefits to policies. They arehave tremendous patience. They give such great customer service!"
We responded:
"Argelia, thank you for your kind words and vote of confidence! Special thanks for recognizing Felicia for being the amazing, knowledgeable and caring person she is. We appreciate your business and look forward to providing you with great service for many years to come!"
silvia aguirre
May 14, 2024
5
out of
5
rating by silvia aguirre
"Amazing Agent…great service!"
We responded:
"Silvia, thanks so much for your 5-star review. We appreciate your business and kind words. Looking forward to providing you with great service for many years to come!"
Patsy Ward
March 30, 2024
5
out of
5
rating by Patsy Ward
"I'm 71. Had issues my Safe Driver beacon and hands free phone calls. He and staff have helped me fix it. I was with Stae Farm before moving here from Texas."
We responded:
"Patsy, thanks so much for the 5-stars and the feedback. We are very happy you are satisfied with the service we have provided and hope you continue to safe $$ with your Drive Safe and Save discount program! Looking forward to serving you for many years to come! Thank you for choosing State Farm and our Agency!"
Leticia Flores
March 29, 2024
5
out of
5
rating by Leticia Flores
"We have been with State Farm for awhile. Customer service is fantastic. We have auto, motorcycle, renters, and just signed up for term and whole life insurance. Scott is a life insurance guru and he answered all my questions in a manner I would understand. Completely happy with Scott Gentes - State Farm Insurance Agent"
We responded:
"Leticia, thank you so much for your thoughtful review of our agency! We appreciate your business and thank you for taking the time to provide this feedback. Life insurance is very important to us, and we appreciate you for sharing this belief as well! You have some great questions, so I'm especially happy that you are satisfied with the manner in which I answered them. Looking forward to providing fantastic customer service for many years to come! "
TIM ENLOE
March 19, 2024
5
out of
5
rating by TIM ENLOE
"Great people who know their job well. I like them"
We responded:
"Tim, thank you for the 5-star review. We appreciate your business and look forward to providing you with great service for many years to come! Thanks again!"
Kit Walters
March 8, 2024
5
out of
5
rating by Kit Walters
"Scott and his team are the best, I highly recommend them to anyone looking for insurance!"
We responded:
"Kit, thank you for the 5-star review! You have been great to work with and we look forward to providing you with the best service possible, for many years to come. Thanks again for choosing State Farm and our Agency!"
Melissa J Curlin
November 16, 2023
5
out of
5
rating by Melissa J Curlin
"I just recently switched to State Farm after more than 30 years with American Family. The rates were a little more than I had anticipated but that was my fault for allowing a lapse in coverage occur even if it was only one day. Less than a month after my first payment my car broke down on the freeway between Casa Grande and Chandler. I was stranded in the middle of nowhere. I called Scott after not being able to successfully get help with my roadside assistance. Scott was absolutely amazing. He told me to give him some time to get in touch with the vendor. I didn’t have much choice, but it was only minutes until he got back to me. He let me know a tow truck driver would be there within the hour. A few minutes later I got a call from the driver who was only 20 minutes away. It was almost dark by then. I had no idea where to I should have the car towed. I just moved to Casa Grande and don’t even know anyone yet. I was more than 30 miles from home. The driver told me he could tow it to my house and it would cost me zero. I paid more than I wanted for my coverages, but I paid too little for the exceptional service I received to have Scott as my agent and Stare Farm in my corner. Thank you Scott!!! You have earned my business for life."
We responded:
"Jamie, it is our pleasure to serve you as best as we possibly can. Your kind words and recognition are very much appreciated. I'm so happy things worked out the way they did, as I have been in your situation and having to rely on others for assistance. It's not only frustrating, but also a little scary. Thank you again for choosing State Farm and our Agency. We look forward to serving you for many years to come!"
Eris Marrero
November 2, 2023
5
out of
5
rating by Eris Marrero
"Excellent service, very professional staff, saved me 40% with House + Auto bundle."
We responded:
"Eris, thank you for the feedback. We sure appreciate your kind words and vote of confidence. It also makes us very happy when we are able to save you money! Looking forward to serving you for many years to come. Don't hesitate to reach out if we can be of any assistance!"
Sonia Martinez
November 1, 2023
5
out of
5
rating by Sonia Martinez
"I spoke with Scott about my auto insurance and had questions about my quote. He was professional and answered all the questions i had with no issue. My insurance with state farm has more benefits and cost less then my last insurance it's exactly what i was looking for."
We responded:
"Sonia, thank you for the great review. I really appreciate your interest in understanding how your insurance works for you. Also, we appreciate you choosing State Farm and our Agency! Looking forward to serving you for many years to come!"
Briana Ryle
October 28, 2023
1
out of
5
rating by Briana Ryle
"I personally have have always loved statefarm but it never fails that every couple months my bill gets higher without explanation. I pay more in car insurance then I do for my car payment. Very frustrating."
We responded:
"Hello Briana, thank you for the feedback. I am sorry to hear of your frustration with your increase in premium. Unfortunately, many are seeing increases in premiums now due to extenuating circumstances that impact insurance. However, we have reviewed this with you at this office every time you have inquired and provided explanations as best we can. However, if you would like to discuss further, we are happy to look for any potential savings you might qualify for. We can be reached at 520-421-1066. Thank you!"
Amber Perez
October 14, 2023
5
out of
5
rating by Amber Perez
"I had the best experience obtaining auto insurance at Scott Gentes-State Farm Insurance agency. Felicia was the best! I had a last minute insurance change and she was extremely helpful on getting me set up and answered all my questions. This really has been the best experience I've had obtaining auto insurance. Thank you!"
We responded:
"Amber, thank you so much for your kind review. Also, thank you for recognizing Felicia for her hard work in ensuring our customers needs are met. We are looking forward to serving your insurance needs for many years to come! Thank you again!"
genni genni
September 25, 2023
5
out of
5
rating by genni genni
"Alexis at the front counter was the most helpful associate i have talked to. I will be visiting the office and suggesting to my friends!"
We responded:
"Thank you for the kind review. Alexis is great and very helpful, which we appreciate you noticing! Feel free to visit anytime, the more the merrier!"
Alex Mayo
July 20, 2023
5
out of
5
rating by Alex Mayo
"Scott and his team have always been very great to me and are there to help me and answer all my questions and concerns. And I strongly recommend going with them!"
We responded:
"Alex, thank you for the 5-star review! We appreciate you and your business. Looking forward to many years of serving your insurance needs. "
Teresa Romero
May 22, 2023
5
out of
5
rating by Teresa Romero
"We had an amazing experience Felicia Fought was able to lower our Home Insurance by $200.00. Great service,friendly staff. Wound highly recommend if your looking for home or auto insurance."
We responded:
"Teresa, thank you so much for the thoughtful review! Felicia is great and I appreciate you acknowledging this as well. We are so happy to know you are satisfied with the service provided by this agency. We look forward to working with you for many years to come for your insurance needs."
Alicia Rodriguez
May 5, 2023
5
out of
5
rating by Alicia Rodriguez
"Best staff! Very easy to deal with!"
We responded:
"Alicia, thank you for the 5-star review! Our staff is awesome and I'm so happy they were easy to deal with. Thank you again and we look forward to assisting with your insurance needs for many years to come!"
Charles Hodges
May 5, 2023
5
out of
5
rating by Charles Hodges
"The staff here are amazing and very helpful. Alexis is the person who helped me she has great customer service and was very patient with all the questions I had and was able to answer them. Thank you all for your help"
We responded:
"Charles, thanks so much for the 5-star review and for recognizing Alexis. We are lucky to have her and appreciate you acknowledging her. We are here to continue to serve your insurance needs for many years to come. Thanks again!"
Michelle Ayala
May 1, 2023
5
out of
5
rating by Michelle Ayala
"I went into Mr. Gentes' office today to ask for help with an issue on a policy. Felicia welcomed me as I walked in the door and helped me fix what was wrong. We sat in her office, she offered me water and she made me feel completely comfortable. She was kind and professional, and I am grateful she was there today when I needed assistance."
We responded:
"Michelle, thanks so much for your kind and thoughtful review. Felicia is great and we are thankful to have her as part of our team. Thank you again for recognizing Felicia and taking the time to provide your feedback. We really appreciate you and look forward to helping you with your insurance needs for many years to come! "