State Farm® Insurance Agent Scott Gentes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catherine Decker
January 31, 2025
5
out of
5
rating by Catherine Decker
"Staff is friendly, helpful, and has competitive pricing Alexis is the first point of contact, she greets you with a warm smile. She goes above and beyond to serve the people. She communicates well whether spoken in Spanish or English about your policy or policies. I would recommend State Farm to others."
We responded:
"Catherine, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
D Nice
January 10, 2025
5
out of
5
rating by D Nice
"Shopping around for car insurance is a hassle with the price of everything going up. But Alexis was nice enough to build me a quote that was well within my budget. Thank you kindly for such a great service. I highly recommend this company for your future investment."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Also, thank you for recognizing how awesome Alexis is. We already feel this way, but it is nice to hear it from our customers as well."
Aaron Aguirre
January 10, 2025
5
out of
5
rating by Aaron Aguirre
"Felicia was awesome! Glad we switched over from American Family."
We responded:
"Aaron, thank you for your 5-star review! Felicia is awesome and we thank you for reaffirming this! My State Farm team and I are happy to be your good neighbor!"
SergioRey Ascencio
December 30, 2024
5
out of
5
rating by SergioRey Ascencio
"Living in the city, it's difficult to save money. Scott Gentes helped me save on my insurance. Made the process seamless. I highly recommend Scott Gentes! Keep up the great work."
We responded:
"Sergio, thank you for the 5-stars and taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again for choosing State Farm and our Agency!"
jhony Felix Daniel
December 22, 2024
5
out of
5
rating by jhony Felix Daniel
"Had an outstanding experience with Scott Gentes. I walked in to a well prepared agent from start to end. I walked in think I was getting auto insurance and when he took the time to explain all the options I had regarding life insurance, I found the perfect plan for me. It was with in my budget and mire than happy with the coverage. Definitely recommended for any auto or life insurance needs."
We responded:
"Thank you for the 5-stars and for taking the time to share your thoughts! We’re glad to know you’re satisfied with your auto and life insurance plans. along with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Esmeralda Ascencio
December 16, 2024
5
out of
5
rating by Esmeralda Ascencio
"Scott Gentes was super helpful! He explained all the benefits of the life insurance plan clearly and took the time to answer all my questions. He had me walking out the door confident that I had just made the right choice to go with him."
We responded:
"Esmeralda, thank you so much for the 5-stars! It was all my pleasure assisting you with your life insurance needs and ensuring all your questions were answered. The fact that you have confidence that choosing our agency is the right choice, makes everything we do worthwhile. Thank you again for choosing State Farm and our Agency! "
Andres Aguirre
December 12, 2024
5
out of
5
rating by Andres Aguirre
"Great service from Scott and his Team! Always helpful, polite, and very informative. Dealing with Silvia and Felicia is always a pleasure and a fun time!"
We responded:
"Andres, thank you for taking the time to leave us this 5-star review! We sincerely appreciate you and are happy to hear you enjoy working with me and my Team. There is definitely no shortage of fun when dealing with Silvia and Felicia. Thank you again for choosing State Farm and our Agency!"
Lizbeth Felix
December 12, 2024
5
out of
5
rating by Lizbeth Felix
"Great customer service and very helpful"
We responded:
"Lizbeth, thank you for the 5-stars and kind words! We are looking forward to serving you for many years to come. Thanks again for choosing State Farm and our Agency!"
Big D
December 6, 2024
1
out of
5
rating by Big D
"I am getting a little frustrated with whom ever you hire to fling your advertisement flyers around on my door step. I have clearly posted no soliciting signs in two different locations. Please look into the ethics in whom you hire. Because I would not recommend anyone who clearly ignores clearly posted signage and litters the property with un wanted advertisement. Please view the photo lower left Scott Gentes. Thank You.Legally enforceable: "No Solicitation" signs are considered legally enforceable in Arizona, meaning solicitors must respect them and leave the property if they see one"
We responded:
"Hello, based on the name you have listed on Google, I am unsure if you are a customer at this Agency. In addition, we do NOT have anyone employed at this office that is spreading advertisement flyers around any doorsteps and always respect solicitation laws. Could you please provide more context or remove this review. If you would like to discuss this further, I can be reached at 520-421-1066. Respectfully, Scott Gentes - State Farm Insurance Agent"
Anna Ortiz
November 26, 2024
5
out of
5
rating by Anna Ortiz
"Excellent information, have an appointment to go back a get life insurance policy. :)"
We responded:
"Hello Anna, thank you so much for the wonderful review! We are happy to hear you are satisfied with the service and information you received from our Agency. Looking forward to working with you on your life insurance needs. Thank you again!"
E T
October 3, 2024
5
out of
5
rating by E T
"Absolutely the best insurance agency I've ever used. I couldn't reach the claims department. After the 7th time being on hold for up to 30 minutes, I stopped by the office and Alexis sent an email to " someone " and I received a call within 2 hours of stopping by. Thank you Alexis I've had nothing but excellent service from Scott's employees. Highly recommend 👌"
We responded:
"Hello Eric, thank you for the 5-stars and great feedback. First, I'm sorry you had such a hard time reaching the claims department, but am happy Alexis was able to help. We are looking forward to serving you for many years to come. Thank you again for choosing State Farm and our Agency!"
Gabriel Magana
August 24, 2024
5
out of
5
rating by Gabriel Magana
"They were Amazing. Took care of me quickly while also making sure I understood everything as well. 10/10 recommend"
We responded:
"Gabriel, thank you for the 5-stars and kinds words. It was great working with you on your insurance needs. Looking forward to working with you for many years to come. Thanks again!"
Karen Munjoy
July 26, 2024
5
out of
5
rating by Karen Munjoy
"Friendly and very helpful company. Quick response time and found me the best price."
We responded:
"Karen, thank you for your kind words and the 5-stars. We appreciate your business with State Farm and our Agency. Also, we are looking forward to serving you for many years to come! Thanks again!"
Kurt Horton
July 15, 2024
5
out of
5
rating by Kurt Horton
"Great experience setting up new policy's. Michael is very knowledgeable at what he does, and also saved me a small ton of money by switching to state farm for all my insurance needs. Definitely recommended!"
We responded:
"Kurt, thank you for taking the time to leave us this great review. Also, thank you for the shout out to Michael for doing a good job for you. He certainly is very knowledgeable and we are lucky to have him. We are looking forward to providing you with excellent service for many years to come. Thank you again for choosing State Farm and our Agency!"
lani mallek
July 2, 2024
5
out of
5
rating by lani mallek
"Scott Gentes State Farm Agency Excellent!. My customer service rep was Michael A. Vento, and his service was unmatched! I was in between home & car insurance companies and had a lot of anxiety making the switch. He made it fast, simple, and answered all my questions. If only I hadn't taken so long to make the switch—I now pay $500 less a year for home and car insurance!! Could not be happier, thank you again"
We responded:
"Lani, thank you so much for your kind words. Also, I appreciate your recognition of Mike. We think he is great and are happy to have you acknowledge him as well. In addition, we are looking forward to providing you with excellent service for many years to come. Thanks again!"
Tom
June 6, 2024
5
out of
5
rating by Tom
"I’ve had the pleasure of working with Scott and his team for a few years. They are absolutely amazing to work with! They clearly explain all the coverages that my family needs. So grateful that they are able to assist us with our car insurance, homeowner insurance, and life insurance policies!"
We responded:
"Tom, thanks so much for your kind review. We are more than happy to assist you with all of your car, homeowners, and life insurance needs. We are also looking forward to providing you with the best service we can for many years to come. Thanks again. "
Cathy Chandler
May 16, 2024
5
out of
5
rating by Cathy Chandler
"I have had state farm ins for years. The past few years my agent was horrible. So I switched agents and I'm so glad I did. Scott Gentes is the first agent that has ever reached out to me to schedule an appointment to go over my insurance coverage and just get to know me. He explained line by line what each item meant and what was or wasn't covered. He took the time to look into ever option of saving money and still have great coverage."
We responded:
"Cathy, thanks so much for this thoughtful review. We really appreciate your business and the fact that you took time to give us this feedback. We are looking forward to providing you with the best possible service we can for many years to come! "
Argelia cons
May 16, 2024
5
out of
5
rating by Argelia cons
"Amazing service from the office. Best agent in town!"
We responded:
"Thank you for the amazing review! We appreciate your business and look forward to serving your insurance needs for many years to come! "
Argelia Ascencio-galvez
May 14, 2024
5
out of
5
rating by Argelia Ascencio-galvez
"Scott and Felicia are so amazing! Very knowledgeable and caring. They take their time and thoroughly explain processes and benefits to policies. They arehave tremendous patience. They give such great customer service!"
We responded:
"Argelia, thank you for your kind words and vote of confidence! Special thanks for recognizing Felicia for being the amazing, knowledgeable and caring person she is. We appreciate your business and look forward to providing you with great service for many years to come!"
silvia aguirre
May 14, 2024
5
out of
5
rating by silvia aguirre
"Amazing Agent…great service!"
We responded:
"Silvia, thanks so much for your 5-star review. We appreciate your business and kind words. Looking forward to providing you with great service for many years to come!"
Patsy Ward
March 30, 2024
5
out of
5
rating by Patsy Ward
"I'm 71. Had issues my Safe Driver beacon and hands free phone calls. He and staff have helped me fix it. I was with Stae Farm before moving here from Texas."
We responded:
"Patsy, thanks so much for the 5-stars and the feedback. We are very happy you are satisfied with the service we have provided and hope you continue to safe $$ with your Drive Safe and Save discount program! Looking forward to serving you for many years to come! Thank you for choosing State Farm and our Agency!"
Leticia Flores
March 29, 2024
5
out of
5
rating by Leticia Flores
"We have been with State Farm for awhile. Customer service is fantastic. We have auto, motorcycle, renters, and just signed up for term and whole life insurance. Scott is a life insurance guru and he answered all my questions in a manner I would understand. Completely happy with Scott Gentes - State Farm Insurance Agent"
We responded:
"Leticia, thank you so much for your thoughtful review of our agency! We appreciate your business and thank you for taking the time to provide this feedback. Life insurance is very important to us, and we appreciate you for sharing this belief as well! You have some great questions, so I'm especially happy that you are satisfied with the manner in which I answered them. Looking forward to providing fantastic customer service for many years to come! "
TIM ENLOE
March 19, 2024
5
out of
5
rating by TIM ENLOE
"Great people who know their job well. I like them"
We responded:
"Tim, thank you for the 5-star review. We appreciate your business and look forward to providing you with great service for many years to come! Thanks again!"
Kit Walters
March 8, 2024
5
out of
5
rating by Kit Walters
"Scott and his team are the best, I highly recommend them to anyone looking for insurance!"
We responded:
"Kit, thank you for the 5-star review! You have been great to work with and we look forward to providing you with the best service possible, for many years to come. Thanks again for choosing State Farm and our Agency!"
Melissa J Curlin
November 16, 2023
5
out of
5
rating by Melissa J Curlin
"I just recently switched to State Farm after more than 30 years with American Family. The rates were a little more than I had anticipated but that was my fault for allowing a lapse in coverage occur even if it was only one day. Less than a month after my first payment my car broke down on the freeway between Casa Grande and Chandler. I was stranded in the middle of nowhere. I called Scott after not being able to successfully get help with my roadside assistance. Scott was absolutely amazing. He told me to give him some time to get in touch with the vendor. I didn’t have much choice, but it was only minutes until he got back to me. He let me know a tow truck driver would be there within the hour. A few minutes later I got a call from the driver who was only 20 minutes away. It was almost dark by then. I had no idea where to I should have the car towed. I just moved to Casa Grande and don’t even know anyone yet. I was more than 30 miles from home. The driver told me he could tow it to my house and it would cost me zero. I paid more than I wanted for my coverages, but I paid too little for the exceptional service I received to have Scott as my agent and Stare Farm in my corner. Thank you Scott!!! You have earned my business for life."
We responded:
"Jamie, it is our pleasure to serve you as best as we possibly can. Your kind words and recognition are very much appreciated. I'm so happy things worked out the way they did, as I have been in your situation and having to rely on others for assistance. It's not only frustrating, but also a little scary. Thank you again for choosing State Farm and our Agency. We look forward to serving you for many years to come!"