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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kurt Horton

July 15, 2024

5  out of  5 rating by Kurt Horton
"Great experience setting up new policy's. Michael is very knowledgeable at what he does, and also saved me a small ton of money by switching to state farm for all my insurance needs. Definitely recommended!"
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lani mallek

July 2, 2024

5  out of  5 rating by lani mallek
"Scott Gentes State Farm Agency Excellent!. My customer service rep was Michael A. Vento, and his service was unmatched! I was in between home & car insurance companies and had a lot of anxiety making the switch. He made it fast, simple, and answered all my questions. If only I hadn't taken so long to make the switch—I now pay $500 less a year for home and car insurance!! Could not be happier, thank you again"
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Tom

June 6, 2024

5  out of  5 rating by Tom
"I’ve had the pleasure of working with Scott and his team for a few years. They are absolutely amazing to work with! They clearly explain all the coverages that my family needs. So grateful that they are able to assist us with our car insurance, homeowner insurance, and life insurance policies!"
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Cathy Chandler

May 16, 2024

5  out of  5 rating by Cathy Chandler
"I have had state farm ins for years. The past few years my agent was horrible. So I switched agents and I'm so glad I did. Scott Gentes is the first agent that has ever reached out to me to schedule an appointment to go over my insurance coverage and just get to know me. He explained line by line what each item meant and what was or wasn't covered. He took the time to look into ever option of saving money and still have great coverage."
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Argelia cons

May 16, 2024

5  out of  5 rating by Argelia cons
"Amazing service from the office. Best agent in town!"
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Argelia Ascencio-galvez

May 14, 2024

5  out of  5 rating by Argelia Ascencio-galvez
"Scott and Felicia are so amazing! Very knowledgeable and caring. They take their time and thoroughly explain processes and benefits to policies. They arehave tremendous patience. They give such great customer service!"
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silvia aguirre

May 14, 2024

5  out of  5 rating by silvia aguirre
"Amazing Agent…great service!"
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Patsy Ward

March 30, 2024

5  out of  5 rating by Patsy Ward
"I'm 71. Had issues my Safe Driver beacon and hands free phone calls. He and staff have helped me fix it. I was with Stae Farm before moving here from Texas."
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Leticia Flores

March 29, 2024

5  out of  5 rating by Leticia Flores
"We have been with State Farm for awhile. Customer service is fantastic. We have auto, motorcycle, renters, and just signed up for term and whole life insurance. Scott is a life insurance guru and he answered all my questions in a manner I would understand. Completely happy with Scott Gentes - State Farm Insurance Agent"
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TIM ENLOE

March 19, 2024

5  out of  5 rating by TIM ENLOE
"Great people who know their job well. I like them"
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Kit Walters

March 8, 2024

5  out of  5 rating by Kit Walters
"Scott and his team are the best, I highly recommend them to anyone looking for insurance!"
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E T

March 6, 2024

5  out of  5 rating by E T
"Absolutely the best insurance agency I've ever used. I couldn't reach the claims department. After the 7th time being on hold for up to 30 minutes, I stopped by the office and Alexis sent an email to " someone " and I received a call within 2 hours of stopping by. Thank you Alexis I've had nothing but excellent service from Scott's employees. Highly recommend 👌"
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Melissa J Curlin

November 16, 2023

5  out of  5 rating by Melissa J Curlin
"I just recently switched to State Farm after more than 30 years with American Family. The rates were a little more than I had anticipated but that was my fault for allowing a lapse in coverage occur even if it was only one day. Less than a month after my first payment my car broke down on the freeway between Casa Grande and Chandler. I was stranded in the middle of nowhere. I called Scott after not being able to successfully get help with my roadside assistance. Scott was absolutely amazing. He told me to give him some time to get in touch with the vendor. I didn’t have much choice, but it was only minutes until he got back to me. He let me know a tow truck driver would be there within the hour. A few minutes later I got a call from the driver who was only 20 minutes away. It was almost dark by then. I had no idea where to I should have the car towed. I just moved to Casa Grande and don’t even know anyone yet. I was more than 30 miles from home. The driver told me he could tow it to my house and it would cost me zero. I paid more than I wanted for my coverages, but I paid too little for the exceptional service I received to have Scott as my agent and Stare Farm in my corner. Thank you Scott!!! You have earned my business for life."
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Eris Marrero

November 2, 2023

5  out of  5 rating by Eris Marrero
"Excellent service, very professional staff, saved me 40% with House + Auto bundle."
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Sonia Martinez

November 1, 2023

5  out of  5 rating by Sonia Martinez
"I spoke with Scott about my auto insurance and had questions about my quote. He was professional and answered all the questions i had with no issue. My insurance with state farm has more benefits and cost less then my last insurance it's exactly what i was looking for."
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Briana Ryle

October 28, 2023

1  out of  5 rating by Briana Ryle
"I personally have have always loved statefarm but it never fails that every couple months my bill gets higher without explanation. I pay more in car insurance then I do for my car payment. Very frustrating."
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Amber Perez

October 14, 2023

5  out of  5 rating by Amber Perez
"I had the best experience obtaining auto insurance at Scott Gentes-State Farm Insurance agency. Felicia was the best! I had a last minute insurance change and she was extremely helpful on getting me set up and answered all my questions. This really has been the best experience I've had obtaining auto insurance. Thank you!"
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genni genni

September 25, 2023

5  out of  5 rating by genni genni
"Alexis at the front counter was the most helpful associate i have talked to. I will be visiting the office and suggesting to my friends!"
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Alex Mayo

July 20, 2023

5  out of  5 rating by Alex Mayo
"Scott and his team have always been very great to me and are there to help me and answer all my questions and concerns. And I strongly recommend going with them!"
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Teresa Romero

May 22, 2023

5  out of  5 rating by Teresa Romero
"We had an amazing experience Felicia Fought was able to lower our Home Insurance by $200.00. Great service,friendly staff. Wound highly recommend if your looking for home or auto insurance."
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Alicia Rodriguez

May 5, 2023

5  out of  5 rating by Alicia Rodriguez
"Best staff! Very easy to deal with!"
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Charles Hodges

May 5, 2023

5  out of  5 rating by Charles Hodges
"The staff here are amazing and very helpful. Alexis is the person who helped me she has great customer service and was very patient with all the questions I had and was able to answer them. Thank you all for your help"
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Michelle Ayala

May 1, 2023

5  out of  5 rating by Michelle Ayala
"I went into Mr. Gentes' office today to ask for help with an issue on a policy. Felicia welcomed me as I walked in the door and helped me fix what was wrong. We sat in her office, she offered me water and she made me feel completely comfortable. She was kind and professional, and I am grateful she was there today when I needed assistance."
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Armando Negrete

April 23, 2023

5  out of  5 rating by Armando Negrete
"Highly recommended, Scott is great agent very helpful and always available he has an amazing team everyone in the office is very friendly and always willing to help."
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Wook Ridd

March 18, 2023

5  out of  5 rating by Wook Ridd
"Scott is a fantastic agent! Always there when you need him. He helped me bundle home owners and car insurance and I can’t be happier! Best pricing I’ve honestly got for both! Thanks Scott!"